Refunds & Returns

Returns Only Accepted IF item is Faulty or Not as Described

Our refund and returns policy lasts 14 days For on any Used/Refurbished Items. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

New Items will Have a Manufacture Guarantee which lasts 6 months, if a product is faulty or Defective you can use the Manufactures Guarantee Card in the Box to Contact the Manufacturer Who can either repair or Replace your Device.

some our items may be repackaged to decrease likelihood of Item Damage whilst Handling and Shipping.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Some health and personal care items,

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Products with obvious signs of use,

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us Using The Contact us page or using the chat below.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at elitetechukltd@gmail.com.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.

Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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